What We Do » Audio Branding


   
   

Have you called your office lately?

Customer Experience determines customer relationships. The experience almost always comes in the way we talk to a customer; on the phone or face-to-face. You need to sound the way your Corporate Identity manual says you do.

You may have the best-designed logo and brochure, but if your customer just got confused over what he heard on the phone conversation with your agent / staff, the experience is not a good one for the customer…because the staff’s verbal communication was not consistent with the brand and image projected.

We specialize in creating the bridge between your visual brand and your audio brand – your audio identity.

Whether you need an automated voice solution or to enhance the existing skills of your staff, contact us and let us help you find the best solution for your business.

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McGirvanmedia (Asia) Sdn Bhd

Unit 1013, 10th Floor, Block E, Phileo Damansara 1, No. 9, Jalan 16/11 Off Jalan Damansara, 46350 Petaling Jaya, Selangor Darul Ehsan, Malaysia.

Phone: +603-7665 9909 | Fax: +603-7665 9880 | Email: info@mcgasia.com.my