About Our Blog

Welcome to our blog! Here, we cover observations and experiences in delivering the brand experience through everyday processes. That's because we're in the business of creating and managing great customer experiences. This blog has lots of space for your comments, and we want to hear from you on how you deliver what you promise in your daily work; also, your experience as customers. Our homepage is www.mcgasia.com.my. There, you can also find out more about our IVR services, consulting & training on how to brand from the inside out. Come by anytime.

• What a quarter it’s been!

  In March it's school holidays in Malaysia and Singapore, which means one whole week of fun. We'd also like to wish the people of Malta Happy Freedom Day on 31 March.

  April is also an extra special month for countries like Togo, Zimbabwe, Sierra Leone and Senegal who celebrate their Independence Day.

  If you have a special day to celebrate, tell us about it via info@mcgasia.com.my

  Right now, our thoughts and prayers are with the people of Japan during this challenging time. Go to Google Person Finder now if you're looking for someone or have information about someone who may be involved.

• FAVOURITE QUOTES

  Here are our favorites for this month. Enjoy :)

  Share our similarities, celebrate our differences -M. Scott Peck

  Whatever good things we build end up building us -Jim Rohn

  And our special quote this month:

  Don't be afraid to give up the good to go for the great -John D Rockefeller

• Blogroll

  • Customer Experience Matters Building loyalty through customer experience
  • Debategraph Mapping complex debates comprehensively
  • Fast Company Where ideas and people meet
  • Google Analytics, explained Do, measure, improve!
  • Halogen Software Employee performance & talent management blog
  • SmartBlog on Social Media Share ideas

• Looking for something specific?