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About Our Blog

Welcome to our blog! Here, we cover observations and experiences in delivering the brand experience through everyday processes. That's because we're in the business of creating and managing great customer experiences. This blog has lots of space for your comments, and we want to hear from you on how you deliver what you promise in your daily work; also, your experience as customers. Our homepage is www.mcgasia.com.my. There, you can also find out more about our IVR services, consulting & training on how to brand from the inside out. Come by anytime.

• Celebrate September with us!

  After a month of fasting, it's time for Aidil Fitri! Here's a good chance to get together, refresh relationships and renew friendships.

  Eid is an Arabic word meaning "festivity", while Fiṭr means "to purify"; and so the holiday symbolizes the purification after completing the fasting month which is after the end of the Islamic month of Ramadan, on the first day of the month of Shawal.

  We'll be away on Friday 10 September and we're back in the office the following Monday. In the meantime, Selamat Hari Raya Aidil Fitri, Maaf Zahir & Batin from all of us in MCGASIA.

  This month also marks our country's first Public Holiday to celebrate Malaysia Day on 16 September! The day marked the joining together of Malaya, North Borneo, Sarawak, and Singapore to form Malaysia. For us, the most important thing is to celebrate life and friendships, regardless of where we are.

  Have a great September!

• FAVOURITE QUOTES

  Here are our favorites for this month. Enjoy :)

  Share our similarities, celebrate our differences -M. Scott Peck

  Whatever good things we build end up building us -Jim Rohn

  And Faz's all-time favorite:
  Classically beautiful women should be left to men without imagination -Proust

• Blogroll

  • Customer Experience Matters Building loyalty through customer experience
  • Debategraph Mapping complex debates comprehensively
  • Fast Company Where ideas and people meet
  • Google Analytics, explained Do, measure, improve!
  • Halogen Software Employee performance & talent management blog
  • SmartBlog on Social Media Share ideas

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