Comments on: To do or not to do? Is professionally recording your IVR worth it? http://www.mcgasia.com.my/blog/to-do-or-not-to-do-is-professionally-recording-your-ivr-worth-it/ Creating Signature Experiences Sat, 09 Apr 2011 13:57:30 +0800 http://wordpress.org/?v=2.8.5 hourly 1 By: Blog Admin http://www.mcgasia.com.my/blog/to-do-or-not-to-do-is-professionally-recording-your-ivr-worth-it/comment-page-1/#comment-3224 Blog Admin Mon, 07 Mar 2011 01:29:24 +0000 http://www.mcgasia.com.my/blog/?p=237#comment-3224 Feel free to refer to our blog. Appreciate if you could mention where you got the reference and the link the reader back to us. Thanks and have great days ahead. Faz Feel free to refer to our blog. Appreciate if you could mention where you got the reference and the link the reader back to us. Thanks and have great days ahead.

Faz

]]> By: Willian Tiblier http://www.mcgasia.com.my/blog/to-do-or-not-to-do-is-professionally-recording-your-ivr-worth-it/comment-page-1/#comment-3202 Willian Tiblier Sun, 06 Mar 2011 02:33:49 +0000 http://www.mcgasia.com.my/blog/?p=237#comment-3202 Just wished to mention that you simply have some awesome blog on your web site. If it’s allowed I would prefer to use some of the information you provided on my site. If I link back to the present page wouldn't it be ok to do so? Just wished to mention that you simply have some awesome blog on your web site. If it’s allowed I would prefer to use some of the information you provided on my site. If I link back to the present page wouldn’t it be ok to do so?

]]> By: Blog Admin http://www.mcgasia.com.my/blog/to-do-or-not-to-do-is-professionally-recording-your-ivr-worth-it/comment-page-1/#comment-2916 Blog Admin Mon, 21 Feb 2011 02:55:14 +0000 http://www.mcgasia.com.my/blog/?p=237#comment-2916 Thank you Delores, do visit our main website www.mcgasia.com.my to find out more about our IVR services. Faz Thank you Delores, do visit our main website http://www.mcgasia.com.my to find out more about our IVR services.
Faz

]]> By: Optimus Alive! 2011 http://www.mcgasia.com.my/blog/to-do-or-not-to-do-is-professionally-recording-your-ivr-worth-it/comment-page-1/#comment-2885 Optimus Alive! 2011 Sat, 19 Feb 2011 00:46:09 +0000 http://www.mcgasia.com.my/blog/?p=237#comment-2885 You have talked about quite a few curious points here. I found this by using Bing and I've got to admit that I am now subscribed for your blog, it is very fine :D You have talked about quite a few curious points here. I found this by using Bing and I’ve got to admit that I am now subscribed for your blog, it is very fine :D

]]> By: Delores http://www.mcgasia.com.my/blog/to-do-or-not-to-do-is-professionally-recording-your-ivr-worth-it/comment-page-1/#comment-2870 Delores Fri, 18 Feb 2011 08:35:56 +0000 http://www.mcgasia.com.my/blog/?p=237#comment-2870 Great blog, I have just bookmarked it :) Great blog, I have just bookmarked it :)

]]> By: Blog Admin http://www.mcgasia.com.my/blog/to-do-or-not-to-do-is-professionally-recording-your-ivr-worth-it/comment-page-1/#comment-810 Blog Admin Tue, 07 Sep 2010 04:31:56 +0000 http://www.mcgasia.com.my/blog/?p=237#comment-810 Thanks for your encouragement. We'll get in touch about that guest blog post soon. Thanks for your encouragement. We’ll get in touch about that guest blog post soon.

]]> By: Guest Blog Post http://www.mcgasia.com.my/blog/to-do-or-not-to-do-is-professionally-recording-your-ivr-worth-it/comment-page-1/#comment-782 Guest Blog Post Thu, 02 Sep 2010 18:44:47 +0000 http://www.mcgasia.com.my/blog/?p=237#comment-782 Nice to be visiting your blog again, it has been months for me. Well this article that i've been waited for so long. I need this article to complete my assignment in the college, and it has same topic with your article. BTW, Could you write guest blog post for my blog? Nice to be visiting your blog again, it has been months for me. Well this article that i’ve been waited for so long. I need this article to complete my assignment in the college, and it has same topic with your article. BTW, Could you write guest blog post for my blog?

]]> By: Blog Admin http://www.mcgasia.com.my/blog/to-do-or-not-to-do-is-professionally-recording-your-ivr-worth-it/comment-page-1/#comment-389 Blog Admin Wed, 30 Jun 2010 03:34:24 +0000 http://www.mcgasia.com.my/blog/?p=237#comment-389 We're a work in progress, and so is our blog :) Thanks! Faz We’re a work in progress, and so is our blog :) Thanks! Faz

]]> By: Edgardo Uzzle http://www.mcgasia.com.my/blog/to-do-or-not-to-do-is-professionally-recording-your-ivr-worth-it/comment-page-1/#comment-387 Edgardo Uzzle Tue, 29 Jun 2010 02:12:20 +0000 http://www.mcgasia.com.my/blog/?p=237#comment-387 Hello, really high quality blog. Many thanks for finding the time to come up with so many worthwhile blogposts ;) Hello, really high quality blog. Many thanks for finding the time to come up with so many worthwhile blogposts ;)

]]> By: admin http://www.mcgasia.com.my/blog/to-do-or-not-to-do-is-professionally-recording-your-ivr-worth-it/comment-page-1/#comment-13 admin Tue, 09 Mar 2010 07:42:02 +0000 http://www.mcgasia.com.my/blog/?p=237#comment-13 Hi Naiker, your Guisborough experience is a good example of why it's important to have a good and clear flow design. Part of our scope of work is also to do an impact analysis in order to have an understanding of the structure of the prompts that you'd hear and to identify the best scripting approach. Choosing which language to have for an IVR system needs to be in line with a company's business vision. For example, a company that aims to have a strong presence in the Asia Pacific region would be seen as acting in harmony with that vision if they include a few main Asian languages or dialects on their IVR system like Mandarin, Hindi, Thai or Bahasa Indonesia, on top of the main language that could be English. Cheers, Faz p.s. it's been some time since someone told me they've been in Guisborough - the last time was some college friends who were traveling in England. Hope you had a good time there. Hi Naiker,

your Guisborough experience is a good example of why it’s important to have a good and clear flow design. Part of our scope of work is also to do an impact analysis in order to have an understanding of the structure of the prompts that you’d hear and to identify the best scripting approach.

Choosing which language to have for an IVR system needs to be in line with a company’s business vision. For example, a company that aims to have a strong presence in the Asia Pacific region would be seen as acting in harmony with that vision if they include a few main Asian languages or dialects on their IVR system like Mandarin, Hindi, Thai or Bahasa Indonesia, on top of the main language that could be English.

Cheers,
Faz

p.s. it’s been some time since someone told me they’ve been in Guisborough – the last time was some college friends who were traveling in England. Hope you had a good time there.

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