What We Do » Consulting


We help you create positive experiences at customer touchpoints. And we believe that in change management, the only thing more important than the destination is the journey itself. To ensure positive experience throughout the journey, we deploy our 4-step process-based approach that consists of Assess, Design, Implement and Measure.

Working together, we can help you achieve on-time and on-quality delivery of your objectives. We also provide you with guidance and customized tools that have been tried and tested in environments including brand integration, talent management, customer touch point improvement and more.

Need a better way to ‘plan the work and work the plan’? Tell us which areas you need help on and let’s discuss how we can help you make change stick.

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McGirvanmedia (Asia) Sdn Bhd

Unit 1013, 10th Floor, Block E, Phileo Damansara 1, No. 9, Jalan 16/11 Off Jalan Damansara, 46350 Petaling Jaya, Selangor Darul Ehsan, Malaysia.

Phone: +603-7665 9909 | Fax: +603-7665 9880 | Email: info@mcgasia.com.my